Design and Validation of an Information Security Index Model for Enhancing E-Government in Indonesia

Kaffah, Faiz Muqorrir (2025) Design and Validation of an Information Security Index Model for Enhancing E-Government in Indonesia. Doctoral thesis, Asia e University, Malaysia.

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Abstract

The absence of a standardized, measurable, and contextually relevant model for assessing information security maturity in Indonesian e-government institutions hinders effective evaluation and planning. This study aims to develop and validate an Information Security Index model tailored to the Indonesian e-government context. As information technology becomes more integral to public services, ensuring information security is essential for maintaining public trust and safeguarding government data. The objectives of this research are: (1) to measure the current maturity level of information security in Indonesian e-government institutions; (2) to develop a model based on international standards and local administrative context; and (3) to test the model’s reliability and identify key influencing factors on security readiness. Using a quantitative approach, data were collected through surveys from 140 respondents across various government agencies. The model incorporates technical, managerial, and cultural domains, including governance, risk management, asset management, frameworks, technology and information security, organizational culture, and institutional characteristics. Model development drew on literature, national standards (e.g., BSSN’s KAMI Index), expert input, and empirical testing. A structured questionnaire using Likert-scale items was developed and validated through pilot testing. Data analysis included descriptive statistics, confirmatory factor analysis, and Structural Equation Modeling (SEM) via Smart-PLS. The instrument showed strong validity and reliability based on Cronbach’s Alpha, Composite Reliability, and AVE metrics. The results revealed that technology and asset management are the most influential factors in determining information security maturity, while governance and risk management had weaker direct effects. Notably, organizational culture acts as a significant mediator linking governance with institutional characteristics. This model offers a practical diagnostic tool for government agencies to benchmark their security posture and guide strategic improvements. It also addresses a research gap by introducing a validated, locally relevant model that aligns with international standards. Broader application of this model is recommended to enhance the quality, reliability, and security of public services, with further studies encouraged to test its applicability in other sectors.

Item Type:	Thesis (Doctoral)
Uncontrolled Keywords:	Information security, maturity, model, e-government, index, Indonesia
Subjects:	J Political Science > JF Political institutions (General)
Divisions:	School of Graduate Studies
Depositing User:	Muhamad Aizat Nazmi Mohd Nor Hamin
Date Deposited:	09 Apr 2026 08:57
Last Modified:	09 Apr 2026 08:57
URI:	http://ur.aeu.edu.my/id/eprint/1465

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