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Why Projects Fail, from the Perspective of Service Science

Stanley, Ronald and Lorna, Uden (2017) Why Projects Fail, from the Perspective of Service Science. In: 7th International Conference on Knowledge Management in Organizations: Service and Cloud Computing.

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This article examines Project Failure in the IT Sector, specifically regarding projects being undertaken in organisations where project tasks clash for resources with concurrent regular ongoing “Business as Usual” IT operations. Projects also clash due to the project altering the organisational “status quo” in many other areas of the firm which are also causes of Project Failure which are examined. A background theoretical review of current Service Science thinking is undertaken, statement of current issues is made and then suggestions for areas of further research to attempt to address the issues from a Service Science perspective are discussed. Keywords: Service Science, Service Dominant Logic, Project Failure, SDL, S-D, Project Management.

Item Type: Conference or Workshop Item (Paper)
Subjects: T Technology > T Technology (General)
Divisions: School of Science and Technology
Depositing User: Aida Rashidah Maajis
Date Deposited: 18 Jun 2019 02:09
Last Modified: 17 Jul 2019 03:08

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