Hussain, Gulfam (2024) The Impact of Transformational Leadership on Employee Attitudes in Pakistani Healthcare: The Moderating Effect of Role Ambiguity. Doctoral thesis, Asia e University, Malaysia.
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Abstract
This study investigates the moderation effect of role ambiguity on the relationship between transformational leadership and employee work attitude in the health sector of Pakistan. Transformational leadership, characterized by inspiring and motivating employees, has often been acknowledged for enhancing employee attitude comprised of factors like job satisfaction, commitment, and motivation. However, the existence of role ambiguity might potentially dampen these positive results. Various studies have examined leadership styles and employee attitudes in different sectors and regions, no comprehensive research has investigated these variables together, with the added moderating effect of role ambiguity, in the Pakistani healthcare context. This study aims to fill this gap and provide valuable insights into leadership dynamics and organizational performance in the healthcare sector. The study was approved by the Academic board of the School of Graduate Studies. Carrying a quantitative research design, data were gathered from health professionals throughout various hospitals in Pakistan (N=1165) through adapted structured questionnaires. The survey assessed transformational leadership conducts, levels of role ambiguity, and different dimensions of employee work attitude, such as job satisfaction, commitment, and motivation. Regression analysis & correlation tests were performed to assess the hypotheses as per research objectives. The findings suggested that transformational leadership positively influences employee work attitude, increasing job satisfaction, stronger commitment, and higher motivation. Nonetheless, the existence of role ambiguity was observed to diminish these positive impacts. Workers confronting elevated levels of role ambiguity reported decreased job satisfaction and dedication even when led by transformational leaders. The conclusions have significant results for management practices in the health sector. To stimulate a positive work attitude among employees, health organizations should not just advocate transformational leadership but also struggle to lessen role ambiguity through clear job depictions and enhanced communication channels. It provides pragmatic insights for health administrators aspiring to improve leadership efficiency and employee contentment in a dynamic environment.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Uncontrolled Keywords: | Transformational leadership, role ambiguity, employee attitude, moderation, employees |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor |
| Divisions: | School of Graduate Studies |
| Depositing User: | Muhamad Aizat Nazmi Mohd Nor Hamin |
| Date Deposited: | 09 Apr 2026 03:52 |
| Last Modified: | 09 Apr 2026 03:52 |
| URI: | http://ur.aeu.edu.my/id/eprint/1454 |
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