Bilal, Ahmad (2024) Impact of Financial and Non-Financial Services on the Performance of Micro, Small and Medium Enterprises in Punjab,Pakistan. Doctoral thesis, Asia e University.
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Abstract
Micro, Small and Medium-sized Enterprises (MSME) have been the lifeblood of economies across the globe, as they play a pivotal role in steering economic growth, nurturing modernisation, and creating employment opportunities. They rely on financial resources like any business model; such financial resources could be in the form of Financial Services and / or Non-Financial Services (NFS). Research has shown that Financial Services play a crucial role in promoting the influence of SMEs on economic growth, entrepreneurship, and job creation. Additionally, NFS has been studied in conjunction with Financial Services, and their combination has further enhanced the impact of SMEs on both national and global economies. Nonetheless,developing economies such as Pakistan lack organised data or research that could be helpful for policy and practice, except for some research on financial services. Thus, this study has been deployed to assess the combined impact of financial and non-financial services on performance, using business survival, profitability, and job creation by the MSMEs. With a cross-sectional design, the exploratory study employed primary data from survey questionnaires from 400 MSMEs. This study was set in Punjab and focused on the province’s central region. Data was analysed using SPSS and SmartPLS. Results revealed that financial services individually had a positive and significant impact on survival, profitability, and employability, while this positive impact was amplified when non-financial services were added to the equation. In conclusion, NFSs are as important as financial services for the overall performance of MSMEs, particularly for developing economies like Pakistan.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Uncontrolled Keywords: | MSME development, organisational performance and growth, financial and non-financial services, SME challenges, financial inclusion |
| Divisions: | School of Graduate Studies |
| Depositing User: | Elvy Nellysha Bahaman |
| Date Deposited: | 24 Dec 2024 07:02 |
| Last Modified: | 24 Dec 2024 07:04 |
| URI: | http://ur.aeu.edu.my/id/eprint/1239 |
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