The Intention to Use Technology for Sustainable Performance: A Case Study of Malaysian Employers Federation

Mohd Syukri, Ahmad Sudari (2023) The Intention to Use Technology for Sustainable Performance: A Case Study of Malaysian Employers Federation. Doctoral thesis, Asia e University.

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Abstract

Technological changes have significantly become crucial for an organisation to remain relevant and competitive in the progressing world. This study investigates the relationship between Attitudes (ATT), Subjective Norms (SN), and Perceived Behavioural Control (PBC) on the Perceived Ease of Use (PEU) and the Intention to Use Technology (IUT) within the context of the Malaysian Employers Federation (MEF). The Technology Acceptance Model (TAM) and Theory of Planned Behaviour (TPB), two commonly used frameworks describing the factors influencing the federation's perceived ease and technology usage, were combined to analyse the data gathered. Meanwhile, the Malaysian Employers Federation (MEF) was a non-profit organisation that practised harmonious Industrial Relations (IR) or Human Resources (HR) audits that represented the interests of employers in Malaysia. Despite this, MEF needed to remain relevant, visible, progressing and maintain its future existence by engaging with the digital world competitively. It was necessary for MEF to create or upgrade an effective Management Technology System (MTS) that could assist its members by timely supplying them with updated information, expertise, research, guidance, and other pertinent activities. The data was collected through quantitative research approaches with random sampling, with 384 respondents from the members of MEF as the study's sample. Statistical methods such as descriptive statistics, reliability tests, correlation analysis, and multiple regression analyses were applied in this study. The results investigated the relationships between independent, mediating, and dependent variables using Baron and Kenny's (1986) method. In summary, all the hypotheses statistically had a positive and significant relationship between the variables. Interestingly, the analysis's findings indicated that the respondents showed positive feedback with an attitude that leads to higher intentions to utilise technology, resulting in trust with the current system.

Item Type:	Thesis (Doctoral)
Uncontrolled Keywords:	Intention, technology, employers, federation
Divisions:	School of Management
Depositing User:	Siti Nor Fairuz Rosaidee
Date Deposited:	20 Dec 2024 04:17
Last Modified:	20 Dec 2024 04:17
URI:	http://ur.aeu.edu.my/id/eprint/1231

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